Ζητείται Credit & Collections Specialist με πολύ καλή γνώση Αγγλικών και Ισπανικών στο Lodz της Πολωνίας
Credit & Collections Specialist with Spanish & English
Employer
Address: Philips Polska Sp. z o.o. Oddział Łódź, ul. Piłsudskiego 88, 92-202 Łódź, Poland
Our Global Business Services EMEA Hub in Łódź in Poland where we centralize our business processes. Our focus is on supporting faster workflows and collaboration across departments, to enable leaner operations and improved results. 1000+ strong and growing, our Global Business Services EMEA Hub in Lódź teams speak 30 languages and represent 13 different nationalities, supporting our operations in 50 countries supported on a daily basis.
Number of positions: 3
Job description:
As Credit & Collections Specialist you will join Philips’ Accounting Operations team. On daily basis you will have a chance to manage & organize the collections and dispute management activities according to a clear policy in terms of efficiency (priority setting, to do lists, shared customers, registration & follow up) and effectiveness (minimal overdues and disputes). This function should be performed in close cooperation with the businesses and the third party service provider (who executes large part of the collection and dispute management activities) in order to minimize the outstanding receivables.
You are responsible for
Organizing, supporting and developing accounts receivable process
Establishes, implements, and maintains an effective overdue control and follow-up program for all customer accounts that are late, overdue, potentially overdue, or written-off
Executing the collection process for defined customers (e.g. strategic customers)
Organizing, supporting and developing cash & collection process
Follow up on relevant queries and solving escalations in close cooperation with sectors
Responsible for compliance of ICS checks
Participate as an active member in Dispute Council
Job status: full time
Information on working system: Daily work (mostly from 8am till 4pm or from 9am till 5pm)
Number of working hours per week: 40
Date of beginning of job: as soon as possible
Salary gross: 6000 PLN – 7500 PLN
Extras provided:
Annual bonus based on performance achieved
Private medical care with option to extend it to family members
Benefit System cards
Discount for Philips’ products
Relocation package applicable for people moving in from outside of Łódź region
Wide variety of trainings & learning opportunities, including language upskill
Promotion of healthy lifestyle in the office (fruits twice / week in the office, gym, massage chairs, various events
Accommodation provided: NO
Language knowledge: 1. English - C1 (in speech) , C1 (in writing)
2. Spanish - C1 (in speech), C1 (in writing)
Eduction: Bachelor's degree
Professional experience: Min. 1-2 years
Skills and Entitlements/Certificates/Licenses
2 years of experience in Collections, AR department
Fluent English and fluent Spanish –both written and spoken
Work experience in SAP system
Background in F&A, Economics or Business Administration
Customer service focus
Determination to achieve excellent results
Customer Master data process knowledge
Excellent communication and negotiation skills
Team player, Open minded change agent who demonstrates the Philips Behaviors
Project management: development and deployment of new processes and procedures
Contact details:
Anna Ładosz – Talent Acquisition Consultant Philips - anna.ladosz@philips.com
Additional information regarding application - Please apply directly by website careers in Philips:
Deadline: 30.11.2021